Oxford Professional Education Group is the data controller for personal data about clients, delegates, prospective delegates, job applicants and our current and former employees, event/training attendees and content subscribers.
We do not sell your personal data for commercial purposes and will only disclose it if required by law, necessary to arrange your event/training attendance, or with your consent.
To contact Oxford Professional Education Group with a data protection query regarding the processing of your personal data, please email enquiries@oxfordpeg.com.
Details of our Processing
We believe that all these purposes are justified on the basis of our legitimate interests in running and promoting the company and our contractual requirements to deliver the agreed services to you, the exception is for sending email marketing which we carry out on the basis of consent. If you would like to know more, please read below:
Clients and Delegates
As a client or delegate, we will hold the following information about you:
We use the information we hold about you and your business – both personal and otherwise – to give you the best service we can.
We also use your information to invoice you, and to keep track of payments that you make.
We currently use the following third-party online tools to administer the courses effectively:
We will retain information about you for the duration of our relationship with you, then for seven years for finance obligations.
Prospective Clients & Students
As a prospective client, we will hold the following information about you:
If you make an enquiry to us via email, phone or the contact us page on our website, we will use this information to follow-up on this enquiry to see if we can help you. We keep a record of these enquiries in our online Salesforce CRM system. Salesforce is hosted in Germany. For more information please view Salesforce’s Privacy Policy.
At the end of the sales process, we may ask you to complete an online survey relating to our processes. This survey is sent to you via Survey Monkey. For more information, please view Survey Monkey’s Privacy Policy.
We will retain information about you for the duration of the enquiry, then for two years, which according to our research is a reasonable time for prospective students to commit to their studies.
Job Applicants, Associates, Our Current and Former Employees and Contracting Training Staff
As a job applicant, associate, current or former employee or a contracting trainer, we will hold the following information about you:
All of the information you provide during the recruitment process will only be used for the purpose of progressing your application, or to fulfil legal or regulatory requirements if necessary.
We will not share any of the information you provide during the recruitment process with any third parties for marketing purposes. The information you provide will be held securely by us whether the information is in electronic or physical format.
We will use the contact details you provide to us to contact you to progress your application. We will use the other information you provide to assess your suitability for the role you have applied for.
We will retain information about you:
All employees and subcontractors will be trained in GDPR responsibilities and all have signed confidentiality agreements at contract stage.
Visitors to our Website
When you visit our websites, we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitor to various parts of the website. The information is only processed in a way which does not identify anyone, except for IP address.
To opt-out of being tracked by Google Analytics across all websites, You Tube and Facebook. For more information please visit http://tools.google.com/dlpage/gaoptout.
Cookies
We use cookies on our website to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These analytics programs also tell us if, on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before.