In partnership with Martin Newman, our Mini MBA will equip you with the tools and skills needed to create a fully customer centric business.

Designed for business owners and senior management across consumer facing sectors or those who want to fast track their career, this forward-thinking course will take you through the fundamentals of customer centricity, enabling you to drive customer-led change within your organisation and improve bottom-line profitability.

Course Price : £1350 +VAT

Next Start Date – 18th September

Free Mini MBA Masterclass 9th May at 5pm

Ready to transform your organisation into a customer-first business? Join us for a taster of Martin Newman’s Mini MBA in Customer Centricity and learn what it means to be truly customer centric and come away with quick wins that you could implement in your business today.

Register now for our upcoming event:

Free Mini MBA Masterclass 9th May – Sign up here

Course Features

  • 13 on-demand practical lessons

  • 4 live online sessions with Martin Newman

  • A digital copy of Martin Newman’s book ‘The Power of Customer Experience

  • Online discussion groups

  • A final post-graduate standard assessment, graded by an expert tutor

  • Access to a range of reading material and case studies

  • Podcasts delivered by Martin Newman